I experienced laagging and freezing…

I experienced lagging and freezing with ETF's data provider. I got locked out of the account and wasn't able to manage an open trade, which became a loser costing me the account. When contacting customer service it took at least 2 day for a real person to respond. I'm not sure if I'll use them again because of the customer service. There's no recourse if you experience and tech issues.