They refused the payout because I and…
They refused the payout because I and my girlfriend live in the same household. I trade my own account. She trades her own account. Our trading styles are completely different. We even trade in different rooms. If this violates your platform then everybody needs to know this and I don't want to associate with Elite Trader Funding.
Response from Elite Trader Funding
Thank you for your feedback. We’d like to clarify that our Terms of Service explicitly prohibit multiple traders operating from the same household or shared environment. This policy is clearly outlined in our Help Center and was agreed to at the time of account purchase and activation.
Regardless of differences in trading style or strategy, this rule is enforced consistently to protect the integrity of our platform. When a payout review confirms a violation of this policy, we are unable to proceed with payment.
We understand this can be frustrating, but these rules are applied uniformly and are not discretionary. If you have further questions or would like additional clarification, our support team is available to assist you directly.
We appreciate you taking the time to share your experience.
ETF Team
Regardless of differences in trading style or strategy, this rule is enforced consistently to protect the integrity of our platform. When a payout review confirms a violation of this policy, we are unable to proceed with payment.
We understand this can be frustrating, but these rules are applied uniformly and are not discretionary. If you have further questions or would like additional clarification, our support team is available to assist you directly.
We appreciate you taking the time to share your experience.
ETF Team