No Consideration for Traders

The platform initially had data and connection problems during setup and then after a day when I tried to place a market order, the system glitched and I ended up losing the account instead of passing the eval. Tried to explain this to customer support with screenshots of all the evidence to prove this, but when a company is unwilling to even consider the situation, it is a clear sign of this being a company set up to make money by taking advantage of the fact that most traders will fail the eval or funded accounts vs by actually supporting traders and make money from trader profits. Please save your money and stay away from this firm!!

Update: This update is for clarification since the firm has provided a misleading response. I've provided multiple screenshots as evidence to show that the market orders were not placed to due to backend/system setup issues, but the firm is trying to put the blame on the trader. This firm does not place your trades in the live market (for funded accounts) and hence their goals are not aligned with the trader's goals i.e. They make money when a traders blows up their account. So there is conflict of interest.