quick to take money, fast to deny a payout.
A disgrace of a firm with good marketing.
Where firms really matter is when it comes to their payouts. All of the firms more or less have a similar baseline now of pricing, rules, and such. However, what matters the most and why we are here is the payouts we seek.
The firm is not clear as to what it defines as a scartch trade. If you trade leveraged one day then decide to protect your capital moving forward, they will deny payout. They will claim that you are scratch trading. I provided there team with screenshots, trade history, and everything else of me not only holding trades for more then 5 minutes, but the optics behind my trades as well. Yet, they seem to hit me with this sudden, last minute rule of "well we define a scratch trade as X". This definition does not meet what they list on their site which is a trade that is held for less than ten seconds. They don't even have in fine print what a scratch trade is considered.
I met every single payout requirement. I traded a total of 15 days, my total profit is 40% of my best day, I had a green day on all of my 15 days. Yet, because I had ONE high leveraged day, that suddenly means that I can't get my payout? How does it even impact their team if they can't pay me out?
I'll continue to trade with this firm only because I'm now locked in with an account that is in profit, that I should be able to withdraw from. But, of course. They iwll do anything in there power to take my money for evals and other fees, but make up new rules to ensure that I don't get the payout I've spent 15 days working for.
these guys are jokers and APEX at the very least listens to people. Feel free to e-mail me and I will provide screenshots of my interactions and my trade history to anyone who needs it.
edit:
they're response states to reach out to their support team but i had EXTENSIVE convo with their support team, telling them that they are making up rules to deny traders payouts. Not sure if its a liquidity problem or what. But, it is incredibly disappointing.
AGAIN, had they just listed on THEIR WEBSITE that traders should strive to make +200 to get a payout. Then that'd make more sense. However, they tell you as you get a payout. IN ADDITION, another rule they neglect to tell traders.
If you have a winning day of +500 on a 25k account, then you proceed to make anywhere from 10-20% of that goal for the next 14 days, you will NOT be allowed a payout.
Important information and it is borderline fraud. You think after what happen to my forex funds that these firms would be a little more careful.
Where firms really matter is when it comes to their payouts. All of the firms more or less have a similar baseline now of pricing, rules, and such. However, what matters the most and why we are here is the payouts we seek.
The firm is not clear as to what it defines as a scartch trade. If you trade leveraged one day then decide to protect your capital moving forward, they will deny payout. They will claim that you are scratch trading. I provided there team with screenshots, trade history, and everything else of me not only holding trades for more then 5 minutes, but the optics behind my trades as well. Yet, they seem to hit me with this sudden, last minute rule of "well we define a scratch trade as X". This definition does not meet what they list on their site which is a trade that is held for less than ten seconds. They don't even have in fine print what a scratch trade is considered.
I met every single payout requirement. I traded a total of 15 days, my total profit is 40% of my best day, I had a green day on all of my 15 days. Yet, because I had ONE high leveraged day, that suddenly means that I can't get my payout? How does it even impact their team if they can't pay me out?
I'll continue to trade with this firm only because I'm now locked in with an account that is in profit, that I should be able to withdraw from. But, of course. They iwll do anything in there power to take my money for evals and other fees, but make up new rules to ensure that I don't get the payout I've spent 15 days working for.
these guys are jokers and APEX at the very least listens to people. Feel free to e-mail me and I will provide screenshots of my interactions and my trade history to anyone who needs it.
edit:
they're response states to reach out to their support team but i had EXTENSIVE convo with their support team, telling them that they are making up rules to deny traders payouts. Not sure if its a liquidity problem or what. But, it is incredibly disappointing.
AGAIN, had they just listed on THEIR WEBSITE that traders should strive to make +200 to get a payout. Then that'd make more sense. However, they tell you as you get a payout. IN ADDITION, another rule they neglect to tell traders.
If you have a winning day of +500 on a 25k account, then you proceed to make anywhere from 10-20% of that goal for the next 14 days, you will NOT be allowed a payout.
Important information and it is borderline fraud. You think after what happen to my forex funds that these firms would be a little more careful.
Response from Elite Trader Funding
We're sorry to hear about your experience. We strive to create fair and supportive rules for all our traders to succeed. If you have specific concerns or feedback about our policies, please reach out to our support team. We value your input and always seek ways to improve our services.
ETF Team
ETF Team