What this company did to me is unbelievable
I never write negative reviews but what this company did to me after weeks and weeks of profitable trading it is something i've never experienced before.
I gained an elite account on 18th of february, I had a total of 14 winning days, meeting their 40% consistency rule and their 23% rule to count for a trading day, I read all their rules before starting my journey with this prop firm and their static account was attractive to me, so I decide to become a funded trader with them one day since I also like the idea that they partner with T3, which has been always a goal of mine since I started trading.
I have won a total of $32,531 of clean profits into my elite account, and I decided to take my first payout with them of $2,750.
They sent me a questionnaire, which I did, submitted my ID and submitted a total of two invoices, which they finally approved.
After this, they sent me a contract via Rise to sign, which I also signed.
Then the good news came, they sent me an email that my payout was approved and the funds deducted from my tradovate account, which made me really happy and the market had just opened, so I was preparing to take my next trade and become a professional live funded trade with them one day.
9 minutes after the approved email came, they sent me another email, which writes
"Dear Trader,
After reviewing your trading activity, we regret to inform you that your recent payout request cannot be approved due to a violation of our 35% risk management policy, which applies after a 20% equity growth. As a result of this violation, your account has been closed in accordance with our guidelines.
Risk Management
We encourage you to review your trade history and reflect on this outcome to better align with our policies should you choose to pursue future opportunities.
- ETF Team"
This rule came out of nowhere, they did not have this rule when I joined nor they sent any email or notification that this rule was effective and retroactive to all traders moving forward.
Not only that but they sent me this after approving my payout, which makes no sense whatsoever.
I can't explain with words how devastated I am of losing my whole account with over $32k in profits and the worse is that they did not even reply to my email that I sent to them, asking them to give me a warning and not close my account, that I'd meet that rule moving forward.
But no reply, nothing, silence and my account gone.
I gained an elite account on 18th of february, I had a total of 14 winning days, meeting their 40% consistency rule and their 23% rule to count for a trading day, I read all their rules before starting my journey with this prop firm and their static account was attractive to me, so I decide to become a funded trader with them one day since I also like the idea that they partner with T3, which has been always a goal of mine since I started trading.
I have won a total of $32,531 of clean profits into my elite account, and I decided to take my first payout with them of $2,750.
They sent me a questionnaire, which I did, submitted my ID and submitted a total of two invoices, which they finally approved.
After this, they sent me a contract via Rise to sign, which I also signed.
Then the good news came, they sent me an email that my payout was approved and the funds deducted from my tradovate account, which made me really happy and the market had just opened, so I was preparing to take my next trade and become a professional live funded trade with them one day.
9 minutes after the approved email came, they sent me another email, which writes
"Dear Trader,
After reviewing your trading activity, we regret to inform you that your recent payout request cannot be approved due to a violation of our 35% risk management policy, which applies after a 20% equity growth. As a result of this violation, your account has been closed in accordance with our guidelines.
Risk Management
We encourage you to review your trade history and reflect on this outcome to better align with our policies should you choose to pursue future opportunities.
- ETF Team"
This rule came out of nowhere, they did not have this rule when I joined nor they sent any email or notification that this rule was effective and retroactive to all traders moving forward.
Not only that but they sent me this after approving my payout, which makes no sense whatsoever.
I can't explain with words how devastated I am of losing my whole account with over $32k in profits and the worse is that they did not even reply to my email that I sent to them, asking them to give me a warning and not close my account, that I'd meet that rule moving forward.
But no reply, nothing, silence and my account gone.